A Guide to Renting with Patrick Henry
To enable us to present your offer to the landlord, we will require a holding deposit equivalent to one week's rent. If you are successful with your offer, this amount will contribute towards your first month’s rent and your five-week security deposit.
If you are unsuccessful with your offer, your holding deposit will be fully refunded.
Please allow 2 working days for us to get back to you with an answer from the landlord. If we still haven’t received a definite answer after this time, then your holding deposit will become fully refundable. Please note that your holding deposit will not be refunded if your offer has been accepted and you then decide to withdraw your offer.
The property will not be taken off the market until the landlord has formally accepted an offer, which means other prospective tenants can also make offers.
Step 2.
You will now need to sign our ‘Offer Form’. This form is a full run-down of your proposed offer, move-in date, requirements and any conditions you may have. Your offer form will be signed via Goodlord, an online software company we use for our tenancies, which you can conveniently access online using your laptop or mobile phone. The referencing stage and contract signing will also be done through Goodlord.
Step 3.
Tell us about yourself. Please provide each tenant's contact details (full name, mobile number, and email address) and also tell us a bit about yourself, e.g., job title or description of studies, salary, what you do socially, and anything else that you think would be relevant to your application (please note that this may be used as a supporting document when submitting your offer to the landlord).
Once you have signed your offer form and paid your holding deposit, we will endeavour to submit your offer to the landlord and keep you updated as much as possible.
Tenant Fees
In accordance with the Tenant Fees Act 2019, tenants will not be charged any fees in connection with a tenancy except for payments that are legally permitted. These permitted payments may include rent, refundable tenancy and holding deposits (subject to statutory caps), and certain default or contractual payments where allowed by law. Any payment that is not permitted under the Tenant Fees Act 2019 will not be charged.
Permitted Payments Under the Tenant Fees Act 2019 (England)
- Rent — as agreed in the tenancy agreement.
- Tenancy Deposit
- 5 weeks’ rent (annual rent under £50,000)
- 6 weeks’ rent (annual rent £50,000 or above).
- Holding Deposit — 1 week’s rent.
- Default Fees (where written into the tenancy)
- Late rent interest (only after 14 days overdue, capped at 3% above the Bank of England base rate).
- Reasonable costs for lost keys or security devices.
- Changes to the Tenancy Requested by the Tenant
- Variation, assignment or novation of tenancy — £50 or reasonable costs if higher.
- Early Termination Requested by the Tenant
- Reasonable costs incurred by the landlord as a result of ending the tenancy early.
- Utilities and Household Charges
- Payments for utilities, communication services, TV licence, and council tax where payable under the tenancy.
As a member of The Property Ombudsman (TPO) for sales and lettings we're covered by TPO's Codes of Practice. This is a government approved independent redress scheme providing consumers with additional protection beyond that required by law. Our clients can have peace of mind that there is free and fair redress available in the unlikely event of an unresolved dispute involving Patrick Henry.
As accredited members of Safeagent any money held by Patrick Henry is insured. This provides our clients with peace of mind and financial protection as safe agent provides Patrick Henry with a government approved Client Money Protection Scheme.
To learn more about renting with us, contact a team member today.
To find out more about renting with us, contact a member of our team today.
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